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Notes on Five Dysfunctions of a Team by Patrick M. Lencioni

Strategies for Overcoming Dysfunctions

1. ABSENCE OF TRUST
   1. Identify and discuss individual strengths and weaknesses
   2. Spend considerable time in face-to-face meetings and working sessions
2. FEAR OF CONFLICT
   1. Acknowledge that conflict is required for productive meetings
   2. Establish common ground rules for engaging in conflict
   3. Understand individual team member’s natural conflict styles
3. LACK OF COMMITMENT
   1. Review commitments at the end of each meeting to ensure all teammembers are aligned
   2. Adopt a “disagree and commit” mentality—make sure all team members are committed regardless of initial disagreements
4. AVOIDANCE OF ACCOUNTABILITY
   1. Explicitly communicate goals and standards of behavior
   2. Regularly discuss performance versus goals and standards
5. INATTENTION TO RESULTS
   1. Keep the team focused on tangible group goals
   2. Reward individuals based on team goals and collective success